Job Description
Join our dynamic team at Detroit Retail Solutions as a Part-Time Customer Service Specialist! We're seeking friendly, energetic individuals to deliver exceptional experiences at our flagship downtown location. Perfect for students, career changers, or anyone seeking flexible hours with growth potential. Enjoy competitive pay, comprehensive training, and a vibrant work environment in the heart of Detroit.
As a key member of our customer experience team, you'll handle inquiries, process transactions, and maintain store presentation. We value initiative and offer opportunities for advancement. Apply today to become part of Detroit's premier retail destination!
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process sales transactions accurately and efficiently using POS systems
- Assist with inventory management and product displays
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store standards
- Support promotional campaigns and seasonal events
- Adhere to all safety and operational protocols
Qualifications
- High school diploma or equivalent (current students welcome)
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Basic math proficiency for transaction handling
- Availability to work flexible shifts including weekends
- Ability to stand for extended periods
- Positive attitude with team-oriented mindset
- Reliable transportation to downtown Detroit location