Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Washington! We're seeking a passionate individual to deliver exceptional customer experiences while supporting our retail operations. This flexible role offers 20-25 hours per week with competitive pay and opportunities for growth. Ideal for students or professionals seeking work-life balance.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions using POS systems while maintaining accuracy
- Resolve customer complaints and escalate complex issues appropriately
- Assist with inventory management and stock replenishment
- Contribute to maintaining a clean and organized store environment
- Collaborate with team members to achieve sales targets
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic proficiency with technology and POS systems
- Positive attitude with problem-solving mindset
- Valid right to work in the UK
- Reliable transport or access to Washington Tyne and Wear