Job Description
Join our vibrant team at Urban Retail Group as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional shopping experiences in our flagship London store. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a dynamic retail environment. Perfect for students, parents, or career changers seeking work-life balance. Why join us? • Industry-leading training • Employee discounts • Modern, inclusive workplace • Career progression paths
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer inquiries and complaints promptly with empathy and professionalism
- Collaborate with team members to maintain visually appealing store displays and inventory
- Support stock replenishment and visual merchandising initiatives
- Adhere to health, safety, and security protocols at all times
- Contribute to achieving team sales targets through upselling techniques
Qualifications
- Previous retail or customer service experience preferred but not essential
- Strong communication and interpersonal skills with a friendly demeanor
- Ability to work weekends, evenings, and holidays as required
- Basic proficiency with technology and point-of-sale systems
- Reliable transportation with punctual attendance record
- Positive attitude and problem-solving aptitude
- Right to work in the United Kingdom
- Attention to detail and accuracy in transaction processing