Job Description
Join our dynamic team at Baltimore Retail Solutions as a Part-Time Customer Service Specialist! This entry-level role is perfect for motivated individuals looking to launch their career in a supportive, fast-paced environment. You'll be the face of our brand, delivering exceptional service to diverse customers while developing valuable professional skills. Enjoy flexible scheduling, comprehensive training, and a collaborative workplace culture that prioritizes growth and work-life balance. Apply today to become part of Baltimore's thriving retail scene!
Responsibilities
- Deliver outstanding customer service via in-person and digital channels
- Process transactions accurately using POS systems and handle cash payments
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and store merchandising
- Collaborate with team members to achieve sales targets
- Maintain clean, organized, and visually appealing store environment
- Participate in product knowledge training and team meetings
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Basic math proficiency and comfort handling transactions
- Ability to work weekends, evenings, and holidays
- Positive attitude with problem-solving mindset
- Reliable transportation and punctuality
- Availability for 15-25 hours weekly