Job Description
Welcome to Fresno Community Services, where we are dedicated to connecting our community with exceptional opportunities. We are currently hiring immediately for Part-Time Customer Service Representatives. If you are looking for a flexible schedule and a chance to earn extra cash while making a real impact, this is the perfect role for you.
Our team thrives on energy, positivity, and a commitment to excellence. You will be the friendly face and voice of our brand, ensuring every customer leaves satisfied. Join us today and take the first step towards a rewarding career with immediate start availability.
Responsibilities
- Interact with customers via phone, email, and in-person to resolve inquiries and provide top-tier support.
- Process transactions, handle returns, and maintain accurate sales records.
- Assist in maintaining a clean, organized, and welcoming store environment.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Upsell products and services by identifying customer needs and recommending appropriate solutions.
- Stay updated on company policies, products, and promotions to ensure accurate information delivery.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or retail experience is a plus but not mandatory for immediate consideration.
- Excellent verbal communication skills with a friendly and professional demeanor.
- Ability to work flexible hours, including evenings and weekends.
- Basic computer proficiency and familiarity with POS systems.
- Strong problem-solving skills and the ability to remain calm under pressure.