Job Description
Are you ready to kickstart your career with an immediate start in Tampa? Tampa Tech Support Solutions is seeking driven individuals to join our dynamic team. We offer a flexible work environment, competitive pay, and the opportunity to grow your skills in a fast-paced setting.
We are looking for self-motivated professionals who thrive in a customer-centric environment. If you are seeking a part-time position that offers stability and growth, this is your opportunity.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Resolve technical inquiries and service issues promptly and professionally.
- Maintain accurate and up-to-date customer records in our CRM system.
- Collaborate with team leads to improve service protocols and workflow.
- Handle high-volume ticket queues during peak operational hours.
- Escalate complex issues to senior management when necessary.
Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed (40+ wpm).
- Ability to work flexible hours, including evenings and weekends.
- Previous customer service experience is a strong plus.
- Must be authorized to work in the United States.