Job Description
Earn extra cash with a flexible part-time role in San Jose! FlexiWork Solutions is seeking energetic individuals to join our customer service team. Perfect for students, parents, or anyone looking to supplement their income without a long-term commitment. Enjoy competitive pay, free training, and a supportive work environment that values your growth.
Why This Role Stands Out:
- Competitive hourly pay starting at $18/hour
- Flexible scheduling (evenings/weekends available)
- Zero experience required – we provide comprehensive training
- Immediate start date
- Opportunities for advancement
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing issues and product complaints efficiently
- Process orders and maintain accurate customer records
- Collaborate with team members to resolve escalated issues
- Meet performance metrics for customer satisfaction
- Participate in ongoing training programs
- Adhere to company policies and data security protocols
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Strong problem-solving abilities
- Reliable transportation to our San Jose office
- Must be available for 15-25 hours weekly