Job Description
Join our dynamic team at Coastal Connect Solutions as a Part-Time Customer Service Representative. We're offering immediate employment opportunities with fully flexible scheduling to accommodate your lifestyle. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of Virginia Beach. Perfect for students, retirees, or anyone seeking work-life balance. Apply today and start earning tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing issues and product concerns efficiently
- Process orders and maintain accurate customer records
- Collaborate with team members to enhance service quality
- Meet performance metrics for response time and resolution rate
- Adapt to flexible scheduling including evenings and weekends
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Reliable transportation to our Virginia Beach location
- Availability to work 20-25 hours per week
- Basic computer proficiency with CRM software