Job Description
Join FlexiWork Solutions and enjoy the perfect work-life balance with our flexible part-time customer service positions in Wichita, KS! We're hiring immediately for motivated individuals who thrive in dynamic environments. This role offers remote flexibility with occasional on-site collaboration, competitive hourly pay, and rapid onboarding. If you're ready to start your career journey without delay, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve billing and service issues efficiently using CRM systems
- Document interactions and maintain accurate case records
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years customer service experience required
- Strong written and verbal communication skills
- Proficient in Microsoft Office and CRM software
- Ability to work independently with minimal supervision
- Flexible availability including evenings/weekends
- Valid Kansas ID and reliable transportation