Job Description
Join our dynamic team in Tucson and earn extra cash with flexible part-time hours! We're urgently hiring motivated Customer Service Representatives to deliver exceptional client experiences. Perfect for students, parents, or anyone seeking supplemental income with zero commute hassles. Enjoy competitive pay, supportive management, and training provided.
At FlexiWork Solutions, we value your work-life balance. This role offers weekday/evening shifts with weekend availability options. Build your resume while serving diverse clients in a fast-paced environment. No experience? No problem! We provide comprehensive onboarding.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve billing discrepancies
- Update customer accounts and maintain accurate records
- Collaborate with team members to resolve complex issues
- Meet performance metrics for call quality and resolution time
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with Microsoft Office
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Reliable transportation to our Tucson office
- Previous customer service experience preferred