Job Description
Unlock flexible earning potential in Kansas City! FlexiStaff Solutions is seeking dynamic Part-Time Customer Service Representatives to join our award-winning team. Perfect for students, parents, or anyone seeking supplemental income with schedule flexibility. Enjoy competitive pay, comprehensive training, and a supportive culture focused on your growth. Why join us? • Weekly pay • Health benefits (20+ hrs/week) • Career advancement paths • Modern downtown office • Performance-based bonuses.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using CRM tools
- Collaborate with cross-functional teams for seamless service
- Maintain accurate customer records in Salesforce
- Meet/exceed performance metrics (CSAT, resolution time)
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Proficient in Microsoft Office and CRM systems
- Exceptional communication and problem-solving skills
- Ability to work independently with minimal supervision
- Flexibility to work evenings/weekends (max 25 hrs/week)
- Positive attitude and service-focused mindset