Job Description
Join our dynamic team as a Part-Time Customer Service Representative and enjoy the perfect work-life balance with flexible scheduling! We're seeking enthusiastic individuals with no prior experience to deliver exceptional customer support. At FlexiCare Solutions, we invest in our people through comprehensive training and career growth opportunities. Enjoy competitive pay, a supportive environment, and the freedom to manage your schedule around your life. Apply today and start your rewarding career in Jacksonville's thriving service industry!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve billing issues and product concerns efficiently
- Document all interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics while maintaining high customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Uphold company values and confidentiality standards
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- Reliable transportation to our Jacksonville location
- Ability to stand for extended periods during shifts