Job Description
Are you ready to kickstart your career or earn extra income? We are urgently hiring Part-Time Customer Service Associates in Portland, NY. Whether you are a student looking for flexibility or a professional seeking a side hustle, we welcome you to join our dynamic team.
Why Join Us?
- Flexible Schedules: Work around your classes or other commitments.
- Immediate Start: Onboarding starts ASAP for the right candidates.
- Supportive Environment: Great mentorship and team culture.
We are looking for individuals who are eager to learn and deliver exceptional service.
Responsibilities
- Manage incoming customer inquiries via phone and email with a friendly demeanor.
- Accurately input customer data into our CRM systems and databases.
- Assist in resolving common customer issues and escalations when necessary.
- Update customer records and maintain organized filing systems.
- Collaborate with the sales team to promote current offers and promotions.
- Provide feedback on customer trends to help improve our services.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and proficiency in Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Previous customer service experience is a plus but not mandatory.
- Must be available to work a part-time schedule (e.g., evenings or weekends).