Job Description
We are seeking a dedicated Part-Time Customer Service Associate to join our dynamic team in New York City. If you thrive in a fast-paced environment and enjoy helping others, we want to meet you. This role offers the perfect balance between work and personal time, focusing on evening and weekend shifts to accommodate your schedule.
Why Join Our Team?
- Competitive hourly wage ($20.00 - $25.00).
- Flexible scheduling tailored to your needs.
- Employee discounts on merchandise.
- Opportunity for growth within the company.
Responsibilities
- Provide exceptional customer service by greeting and assisting shoppers in a friendly and professional manner.
- Process sales transactions accurately and efficiently using the Point of Sale (POS) system.
- Answer inquiries regarding products, store hours, and return policies.
- Organize and restock merchandise to ensure the sales floor is visually appealing and fully stocked.
- Assist with inventory management and stock replenishment during slower periods.
- Maintain a clean, organized, and safe shopping environment for all visitors.
- Handle customer complaints or issues with patience and escalate when necessary.
Qualifications
- Must be available to work evenings and weekends.
- High school diploma or GED equivalent required.
- Strong verbal communication and interpersonal skills.
- Basic math skills for cash handling and transaction accuracy.
- Ability to stand for extended periods and lift up to 25 lbs.
- Prior retail or customer service experience is a plus but not mandatory.
- Reliable transportation is required.