Job Description
Looking to boost your income? Join FlexHire Solutions as a Part-Time Customer Service Associate in Indianapolis! We're seeking energetic individuals to join our dynamic team and deliver exceptional service. Enjoy flexible scheduling, competitive pay, and the opportunity to gain valuable experience in a fast-paced environment. Perfect for students, parents, or anyone seeking extra income with no nights or weekends required!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing discrepancies efficiently
- Update customer records in CRM systems with accuracy
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college students welcome)
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently in a remote setting
- Reliable internet connection and quiet workspace
- Flexible availability during weekday hours (15-25 hrs/week)
- Basic proficiency with Microsoft Office Suite