Job Description
Join our dynamic team as a Part-Time Customer Service Associate at Urban Retail Group, where we're redefining shopping experiences in LA's vibrant retail landscape. This entry-level role offers flexible hours (20-25 hrs/week) and is perfect for students or career-changers seeking to build foundational skills in customer relations. Enjoy competitive pay, comprehensive training, and a supportive environment that values your growth. Located in the heart of downtown LA, you'll work alongside passionate professionals committed to excellence.
Responsibilities
- Deliver exceptional in-person customer service with a warm, approachable demeanor
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and concerns with empathy and efficiency
- Assist with inventory management and visual merchandising tasks
- Collaborate with team members to maintain store cleanliness and organization
- Participate in ongoing product knowledge training
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication skills with a customer-first mindset
- Basic computer proficiency and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holidays
- Positive attitude and eagerness to learn