Job Description
Join our vibrant team at Oakland Community Center as a Part-Time Customer Service Associate! We're seeking energetic individuals to serve as the first point of contact for our diverse community members. This role offers flexible scheduling and is perfect for students or career-changers seeking hands-on experience in a mission-driven environment. You'll gain valuable transferable skills while supporting our commitment to accessible community services.
Responsibilities
- Provide exceptional in-person and phone support to community members
- Manage daily operations of the front desk including check-ins and scheduling
- Process registrations and maintain accurate client records
- Collaborate with team to coordinate events and workshops
- Assist with basic administrative tasks including data entry and filing
- Support outreach initiatives to engage underserved communities
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Customer service experience preferred but not required
- Valid California Driver's License preferred
- Spanish bilingual skills highly desirable