Job Description
Join TechFlow Solutions' dynamic team as a Part-Time Customer Service Associate! We're urgently seeking energetic individuals to deliver exceptional client experiences in our fast-paced San Jose tech hub. This flexible role offers competitive pay, growth opportunities, and the chance to work with industry leaders. Perfect for students or professionals seeking supplemental income with immediate start availability.
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with professionalism and efficiency
- Process transactions and maintain accurate documentation in CRM systems
- Collaborate with sales and technical teams to resolve complex issues
- Support inventory management and product demonstrations
- Contribute to continuous improvement of customer service protocols
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Proficiency with Microsoft Office and CRM platforms
- Strong verbal/written communication skills in English
- Ability to work flexible shifts including evenings/weekends
- Valid California driver's license (for occasional errands)