Job Description
Join our dynamic team at Nexus Retail Solutions as a Part-Time Customer Service Associate! Enjoy the flexibility of part-time hours with weekly pay while delivering exceptional service to our valued clients. This role is perfect for students, parents, or anyone seeking work-life balance in the heart of Raleigh, NC. We provide comprehensive training and a supportive environment where your contributions are recognized weekly.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using our POS system
- Assist with inventory management and store merchandising
- Resolve customer concerns promptly and escalate complex issues
- Collaborate with team members to maintain store standards
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Basic computer proficiency with POS systems
- Availability for flexible shifts including weekends
- Positive attitude and teamwork mindset