Job Description
Join our dynamic team and earn extra cash with flexible part-time hours! FlexiWork Solutions is urgently seeking enthusiastic Customer Service Associates to deliver exceptional support to our clients in San Francisco. This role offers immediate start dates with competitive pay and a supportive work environment perfect for students, professionals, or anyone seeking supplemental income. No weekends required!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer software
- Ability to work independently with minimal supervision
- Available 20-25 hours weekly (evenings/weekends optional)