Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Associate! This entry-level role is perfect for students, career changers, or anyone seeking flexible hours while building valuable professional experience. We offer comprehensive training and a supportive environment where your growth is prioritized. Located in the heart of downtown Minneapolis, you'll work alongside passionate professionals committed to exceptional customer experiences.
What We Offer:
- Competitive hourly pay with opportunities for advancement
- Flexible scheduling including evenings and weekends
- 401(k) matching program after 6 months
- Employee discounts at partner retailers
- Free parking and transit reimbursement
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Resolve customer inquiries with empathy and efficiency
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store standards
- Participate in ongoing product knowledge training
- Contribute to a positive and inclusive work environment
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service or retail experience
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and team-oriented mindset
- Valid driver's license (if required for occasional deliveries)