Job Description
Join our dynamic team at Southwest Solutions Group as a Part-Time Customer Service Associate! This entry-level role offers flexible hours (20-25 hrs/week) and an excellent opportunity to build foundational skills in client relations and administrative support. We're seeking motivated individuals who thrive in fast-paced environments and are passionate about delivering exceptional service. Perfect for students, recent graduates, or career changers looking to gain valuable experience in Albuquerque's growing business sector.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and accuracy
- Process transactions and maintain accurate records using CRM software
- Assist with inventory management and product displays in retail areas
- Collaborate with team members to resolve customer issues efficiently
- Support marketing initiatives through promotional material distribution
- Adhere to company policies and maintain a clean, organized workspace
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Basic computer proficiency with MS Office Suite
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation and flexible weekday/weekend availability
- Positive attitude with problem-solving aptitude
- No prior experience required - training provided
- Must pass background check and drug screening