Job Description
Join our dynamic team at Coastal Retail Solutions as a Part-Time Customer Service Associate! We're seeking motivated individuals to deliver exceptional experiences to our growing client base in Jacksonville. This role offers flexible scheduling and is perfect for students, recent graduates, or career changers looking to build foundational retail skills. Enjoy a supportive environment with comprehensive training and opportunities for growth within our expanding network.
Responsibilities
- Provide exceptional in-person and phone customer support for retail clients
- Process transactions accurately and maintain organized product displays
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to maintain store cleanliness and operational standards
- Assist with inventory management and stock replenishment
- Participate in seasonal promotional campaigns and sales events
- Document customer feedback and report operational issues to management
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with POS systems
- Reliable transportation and punctual attendance
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with a customer-first mindset
- No prior experience required - comprehensive training provided
- Availability to work weekends and holidays as needed