Job Description
Join our dynamic team at KC Retail Solutions, a Kansas City-based leader in customer experience innovation! We're seeking enthusiastic Part-Time Customer Service Associates to deliver exceptional service at our flagship downtown location. This entry-level role offers flexible scheduling (20-25 hrs/week), comprehensive training, and growth opportunities within our expanding retail network. Perfect for students or career changers seeking hands-on experience in a fast-paced environment.
Our competitive compensation package includes hourly wages plus performance incentives, employee discounts, and a supportive team culture focused on professional development. Enjoy Kansas City's vibrant atmosphere while building valuable transferable skills in communication, problem-solving, and client relations.
Responsibilities
- Deliver outstanding in-person customer service through product knowledge and consultative selling
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and concerns with empathy and efficiency
- Assist with visual merchandising and inventory management tasks
- Collaborate with team members to maintain store appearance and operational standards
- Participate in ongoing product training to stay current on offerings
- Contribute to a positive team environment through proactive communication
Qualifications
- High school diploma or equivalent (current students welcome)
- 0-2 years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Availability to work weekends and holidays as needed
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Kansas City location
- Ability to stand for extended periods and lift up to 25 lbs