Job Description
Join our dynamic team as a Part-Time Customer Service Associate at Bright Horizons UK! We're seeking enthusiastic individuals to deliver exceptional service to our clients in Manchester. Enjoy the flexibility of a part-time schedule with weekly pay, perfect for students or those seeking work-life balance. You'll be the face of our brand, ensuring every interaction exceeds expectations while growing your skills in a supportive environment.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our POS system while maintaining cash handling security
- Assist with inventory management, stock replenishment, and visual merchandising
- Collaborate with team members to maintain a clean, organized, and welcoming store environment
- Proactively identify sales opportunities and recommend products based on customer needs
- Participate in weekly team briefings and training sessions to enhance product knowledge
Qualifications
- Previous customer service or retail experience preferred but not essential
- Strong communication skills with a friendly, approachable demeanor
- Ability to work independently and as part of a team in a fast-paced setting
- Basic numeracy and computer literacy with willingness to learn POS systems
- Flexible availability including weekends and evenings (minimum 20 hours/week)
- Right to work in the United Kingdom
- Positive attitude and commitment to delivering outstanding service