Job Description
Join our dynamic team as a Part-Time Customer Experience Specialist in the heart of Washington DC! We're seeking energetic professionals to deliver exceptional service during evening and weekend shifts. This role offers flexible scheduling while making a meaningful impact in our community. If you thrive in fast-paced environments and value customer satisfaction, this is your opportunity to shine with Capital Connect Services.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions efficiently while maintaining accuracy
- Resolve customer inquiries and resolve issues with empathy
- Support inventory management and product displays
- Collaborate with team members to maintain a welcoming atmosphere
- Adhere to all operational policies and safety protocols
- Contribute to a positive team culture during peak hours
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible evening/weekend schedules
- Basic proficiency with point-of-sale systems
- High school diploma or equivalent required
- Valid government-issued ID for background verification
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods