Job Description
Join our vibrant team at Urban Retail Collective, where we're revolutionizing the shopping experience in Fort Worth! We're seeking passionate Part-Time Customer Experience Specialists to deliver exceptional service at our flagship downtown location. This flexible role offers 20-25 hours/week with evening/weekend availability, perfect for students or professionals seeking work-life balance. Enjoy competitive pay, employee discounts, and a dynamic retail environment where your people skills shine.
Responsibilities
- Deliver personalized customer service through consultative selling and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Execute visual merchandising plans to create compelling in-store displays
- Manage inventory control including stock replenishment and cycle counts
- Resolve customer inquiries and concerns with empathetic problem-solving
- Collaborate with team members to maintain store cleanliness and operational standards
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months retail or customer service experience preferred
- Strong verbal communication and active listening skills
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Flexible availability including weekends, holidays, and evenings
- Basic proficiency with point-of-sale technology
- Positive attitude and passion for community engagement