Job Description
Join our dynamic team at Metropolitan Retail Group as a Part-Time Customer Experience Specialist! We're urgently seeking energetic professionals to deliver exceptional service during our peak evening and weekend hours. This role offers flexible scheduling while providing valuable retail experience in Manhattan's premier shopping district. Perfect for students, parents, or career-changers seeking work-life balance.
Responsibilities
- Deliver outstanding customer service across all touchpoints
- Process transactions accurately using POS systems
- Manage inventory and maintain visual merchandising standards
- Resolve customer inquiries and escalations with professionalism
- Collaborate with team members during peak traffic periods
- Contribute to a positive and inclusive store environment
Qualifications
- Minimum 1 year customer service or retail experience
- Availability for evening shifts (4 PM - 10 PM) and weekends
- Strong communication and problem-solving skills
- Basic POS system proficiency
- Ability to stand for extended periods
- Positive attitude and team-oriented mindset