Job Description
Join Urban Retail Solutions as a Part-Time Customer Experience Specialist in the heart of Detroit! We're seeking energetic individuals to deliver exceptional service while supporting our vibrant downtown retail operations. Enjoy flexible scheduling, competitive pay, and the opportunity to represent Detroit's premier shopping destinations. Perfect for students, career changers, or those seeking supplemental income with growth potential.
Responsibilities
- Provide outstanding customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries promptly while maintaining brand standards
- Collaborate with team members to ensure seamless store operations
- Contribute to a positive, inclusive work environment reflecting Detroit's diverse culture
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months retail, hospitality, or customer service experience preferred
- Strong communication skills with ability to multitask in fast-paced settings
- Basic math proficiency and comfort with technology systems
- Reliable transportation and weekend/holiday availability required
- Positive attitude with passion for Detroit's revitalized downtown scene