Job Description
Join our innovative team at TechHub Solutions as a Part-Time Customer Experience Specialist! We're seeking a passionate individual to deliver exceptional service in our dynamic San Francisco office. This flexible role (20-25 hours/week) offers competitive pay, growth opportunities, and the chance to work with cutting-edge technology. Perfect for students, career-changers, or professionals seeking work-life balance.
Responsibilities
- Provide outstanding in-person customer support and technical troubleshooting
- Manage inventory and maintain organized showroom displays
- Process sales transactions and POS operations accurately
- Collaborate with team to optimize customer journey
- Update CRM systems with client interaction data
- Assist with product demonstrations and training sessions
- Contribute to weekly performance improvement initiatives
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Proficient with POS systems and Microsoft Office Suite
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Valid CA driver's license (for occasional errands)
- Basic technical troubleshooting knowledge
- San Francisco residency preferred