Job Description
Join Milwaukee's premier retail destination as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service while supporting our vibrant downtown store. This flexible role (15-25 hrs/week) offers competitive pay, employee discounts, and growth opportunities within our expanding brand. Perfect for students, career-changers, or those seeking supplemental income in a dynamic retail environment.
Our team thrives on innovation and community engagement, making every shift rewarding. Enjoy complimentary beverages during shifts, quarterly team outings, and access to industry-leading training programs. Located steps from Milwaukee's iconic RiverWalk, this position blends urban excitement with professional development.
Responsibilities
- Deliver personalized customer service through in-store consultations and digital support
- Manage inventory systems with precision, ensuring stock accuracy and visual merchandising standards
- Process transactions using POS systems while maintaining cash handling protocols
- Resolve customer inquiries with empathy and product knowledge
- Collaborate with team to achieve sales targets and operational goals
- Execute seasonal promotions and in-store events
- Maintain pristine store appearance and safety standards
Qualifications
- Previous retail or customer service experience preferred
- Flexible availability including evenings, weekends, and holidays
- Strong communication and problem-solving abilities
- Basic proficiency with POS systems and inventory software
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Wisconsin ID and reliable transportation
- Passion for Milwaukee's local culture and community
- High school diploma or equivalent required