Job Description
Join Urban Retail Hub's dynamic team as a Part-Time Customer Experience Specialist in the heart of Seattle! We're seeking passionate individuals to deliver exceptional service in our flagship retail location. This role offers flexible scheduling (20-25 hours/week) and the opportunity to be part of a forward-thinking company that values innovation and employee growth. Perfect for students, career-changers, or those seeking work-life balance.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries with empathy and efficiency
- Support visual merchandising and inventory management
- Collaborate with cross-functional teams to enhance operations
- Contribute to a positive, inclusive workplace culture
Qualifications
- High school diploma or equivalent; college students encouraged
- 1+ years customer service or retail experience
- Strong communication and problem-solving skills
- Ability to work weekends and evenings
- Basic proficiency with retail technology
- Valid Washington State Food Handler's Card (or willingness to obtain)
- Positive attitude and team-oriented mindset