Job Description
Join Philly Retail Collective's vibrant team as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service at our flagship downtown location. Perfect for students, freelancers, or professionals seeking flexible hours in Philadelphia's bustling retail scene. Enjoy competitive pay, employee discounts, and a dynamic work environment that values your unique talents.
Responsibilities
- Deliver personalized customer service through in-store consultations and digital support
- Process transactions efficiently using POS systems while maintaining accuracy
- Assist with visual merchandising and inventory management tasks
- Resolve customer inquiries with professionalism and problem-solving skills
- Collaborate with team members to maintain store presentation standards
- Participate in seasonal promotions and product training sessions
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- 6+ months retail or customer service experience preferred
- Availability to work evenings, weekends, and holidays (15-25 hrs/week)
- Proficiency with technology and point-of-sale systems
- Exceptional communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Passion for Philadelphia's local retail community