Job Description
Join our dynamic team at Urban Retail Hub as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service in our flagship Philadelphia location. This flexible role offers 20-25 hours weekly with evening and weekend availability, perfect for students or professionals seeking work-life balance. Enjoy competitive pay, employee discounts, and a vibrant retail environment where your people skills shine.
Responsibilities
- Deliver outstanding customer service through personalized product recommendations
- Process transactions accurately using POS systems while maintaining cash handling standards
- Merchandise and maintain visually appealing store displays
- Resolve customer concerns with empathy and professionalism
- Collaborate with team members to achieve sales targets
- Assist with inventory management and stock replenishment
- Participate in seasonal promotional events
Qualifications
- High school diploma or equivalent; college students encouraged
- Minimum 6 months retail or customer service experience
- Strong communication and interpersonal skills
- Proficiency with point-of-sale systems
- Ability to work flexible hours including weekends
- Basic math skills for transaction processing
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Philadelphia location