Job Description
Join our dynamic team at Urban Oasis Wellness Center as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service while supporting our clients' wellness journeys. Enjoy a flexible schedule in a modern, supportive environment with competitive pay and growth opportunities. Perfect for students, career changers, or those seeking work-life balance in Phoenix's thriving wellness sector.
Responsibilities
- Provide personalized client consultations and product recommendations
- Manage point-of-sale transactions with precision and care
- Maintain pristine inventory and merchandising standards
- Execute digital marketing campaigns across social platforms
- Coordinate community wellness events and workshops
- Train new staff on brand standards and service protocols
- Collect and analyze customer feedback for service improvements
Qualifications
- High school diploma or equivalent; college students welcome
- 1+ years in customer service or retail experience preferred
- Proficiency with POS systems and digital scheduling tools
- Exceptional communication and conflict resolution skills
- Valid Arizona driver's license (for occasional off-site events)
- Flexible availability including weekends and evenings
- Basic knowledge of wellness industry trends
- Ability to lift 25 lbs and stand for extended periods