Job Description
Join our dynamic retail team at Urban Retail Group as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service in our flagship Columbus store. This flexible role offers 20-25 hours/week with evening and weekend availability, perfect for students or professionals seeking work-life balance. Enjoy competitive pay, employee discounts, and a vibrant team environment while building valuable retail skills.
Responsibilities
- Deliver personalized customer service through product knowledge and recommendations
- Process transactions accurately and efficiently using POS systems
- Assist with visual merchandising and store presentation standards
- Resolve customer inquiries and concerns with professionalism
- Contribute to inventory management and stock replenishment
- Support team members during peak hours to ensure smooth operations
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and handle physical activity
- Basic math proficiency for transaction handling
- Flexibility to work evenings, weekends, and holidays
- Reliable transportation and punctuality
- Positive attitude with problem-solving mindset