Job Description
Join Urban Retail Collective's dynamic team as a Part-Time Customer Experience Specialist in the heart of Charlotte's vibrant Uptown district. We're seeking energetic individuals passionate about delivering exceptional service in our curated lifestyle boutique. Enjoy flexible scheduling, competitive hourly pay, and a collaborative environment where your retail expertise shines. Perfect for students, career-changers, or professionals seeking work-life balance. Apply today to become part of Charlotte's premier retail destination!
Responsibilities
- Deliver personalized customer service through product knowledge and style recommendations
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Execute visual merchandising standards to create an inviting store environment
- Manage inventory control and stock replenishment procedures
- Resolve customer inquiries with professionalism and problem-solving skills
- Collaborate with team members to achieve sales and service goals
- Participate in store operations during peak hours and seasonal events
Qualifications
- Previous retail or customer service experience preferred
- Exceptional communication and interpersonal abilities
- Strong attention to detail and organizational skills
- Availability to work weekends and evenings (20-25 hours/week)
- Proficiency with basic retail technology and POS systems
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with a passion for fashion and local culture
- Must be authorized to work in the United States