Job Description
Join our dynamic team as a Part-Time Customer Experience Specialist at Urban Retail Solutions. We're seeking passionate individuals to deliver exceptional service in our flagship store on Regent Street. This flexible role offers 20-25 hours per week with competitive pay and opportunities for growth. Ideal for students, career changers, or those seeking work-life balance.
You'll be the face of our brand, creating memorable shopping experiences while supporting our retail operations. We provide comprehensive training and a supportive team environment where your contributions are valued.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using our POS system while maintaining cash handling protocols
- Manage inventory tasks including stock replenishment, floor displays, and stocktakes
- Resolve customer inquiries and concerns with empathy and problem-solving skills
- Collaborate with team members to maintain visual merchandising standards
- Participate in store events and promotional activities
- Support store operations through cleaning, organization, and safety compliance
Qualifications
- Previous retail or customer service experience preferred but not essential
- Exceptional communication and interpersonal skills
- Ability to work flexible hours including weekends and evenings
- Strong attention to detail and organizational abilities
- Basic numeracy for cash handling and inventory tasks
- Proficient with technology and quick learner of new systems
- Positive attitude with a customer-first mindset
- Right to work in the United Kingdom