Job Description
Join our dynamic team at Urban Retail Group, London's premier lifestyle destination! We're seeking enthusiastic Part-Time Customer Experience Specialists to deliver exceptional service in our flagship store. This flexible role (20-25 hours/week) offers competitive pay, staff discounts, and a vibrant work environment in the heart of London. Perfect for students or professionals seeking work-life balance while building retail expertise.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions efficiently using POS systems while maintaining accuracy
- Support visual merchandising and stock management initiatives
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to achieve sales targets
- Uphold brand standards and store presentation guidelines
- Participate in weekend and holiday shifts as required
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings and weekends
- Proficiency with point-of-sale systems and basic tech tools
- Positive attitude with a passion for fashion/lifestyle retail
- Attention to detail and problem-solving abilities
- Right to work in the United Kingdom
- Availability for immediate start