Job Description
Join our dynamic team at Retail Excellence Group as a Part-Time Customer Experience Specialist in the heart of London! We're seeking passionate individuals to deliver exceptional service while driving sales in our flagship store. This flexible role offers 20-25 hours per week with competitive pay and growth opportunities. Perfect for students, career changers, or those seeking work-life balance.
Our award-winning retail environment combines cutting-edge technology with personalized service. You'll work alongside industry professionals while developing valuable skills in customer engagement, visual merchandising, and inventory management. We provide comprehensive training and a supportive culture that celebrates achievement.
Responsibilities
- Deliver outstanding customer service through product knowledge and personalized recommendations
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist in visual merchandising and store presentation to maximize appeal
- Collaborate with team to achieve sales targets and operational excellence
- Respond to customer inquiries via in-person, phone, and digital channels
- Support inventory management through stock replenishment and cycle counts
- Participate in team meetings and training sessions for skill development
Qualifications
- Previous customer service or retail experience preferred but not essential
- Strong communication skills with approachable and friendly demeanor
- Ability to work flexibly including weekends and evenings
- Basic numeracy and comfort with technology systems
- Team-oriented mindset with collaborative problem-solving abilities
- Attention to detail in merchandising and transaction processing
- Positive attitude and resilience in fast-paced environments
- Eligibility to work in the UK