Job Description
Join our dynamic team at Urban Retail Collective as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service in our flagship boutique in Central London. This flexible role offers 20-25 hours weekly with competitive pay and growth opportunities. Perfect for students, professionals, or anyone seeking a rewarding part-time position in the heart of London's vibrant retail scene.
Responsibilities
- Deliver outstanding customer service through personalized product recommendations
- Process transactions accurately using POS systems and handle cash/card payments
- Manage inventory stock, merchandising displays, and store cleanliness
- Resolve customer inquiries and escalations with empathy and professionalism
- Collaborate with team members to achieve daily sales targets
- Assist with seasonal promotions and special events
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with point-of-sale systems and digital tools
- Availability for weekend shifts and holiday periods
- Attention to detail and problem-solving abilities
- Positive attitude with a passion for fashion/lifestyle products
- Right to work in the UK required