Job Description
Join Milwaukee's favorite artisan coffee shop as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to create memorable moments for our diverse clientele in the heart of downtown. This flexible role offers competitive pay, complimentary beverages, and a vibrant team culture. Perfect for students, creatives, or professionals seeking supplemental income with a purpose-driven company. Enjoy perks like staff discounts, professional development opportunities, and being part of Milwaukee's thriving local business scene.
Responsibilities
- Deliver exceptional customer service through personalized beverage recommendations and warm interactions
- Operate POS systems accurately while processing cash, credit, and mobile payments
- Prepare specialty coffee drinks and artisanal food items with precision and speed
- Maintain pristine store cleanliness and organized merchandising displays
- Collaborate with team to optimize inventory management and stock rotation
- Actively promote loyalty programs and seasonal promotions to drive sales
- Support store opening/closing procedures and cash balancing protocols
Qualifications
- 1+ years in customer service or food/beverage industry preferred
- Basic math proficiency for cash handling and inventory tasks
- Flexible availability including weekends, holidays, and early mornings
- Ability to stand for extended periods in a fast-paced environment
- Strong communication skills with diverse customer demographics
- Food safety certification (or willingness to obtain upon hire)
- Passion for Milwaukee's local coffee culture and community engagement