Job Description
Are you looking for a rewarding part-time night shift job in Phoenix, AZ? Apex Logistics Solutions is seeking a dedicated Night Shift Support Specialist to join our high-performing team. We value flexibility, work-life balance, and professional growth.
In this role, you will play a crucial role in our operations, ensuring our clients receive top-tier support during non-peak hours. Enjoy a quieter work environment and the convenience of flexible scheduling.
Responsibilities
- Monitor and respond to customer inquiries via email and chat channels.
- Perform data entry and maintain accurate records of all transactions.
- Collaborate with day-shift teams to ensure seamless workflow transitions.
- Identify and troubleshoot basic technical issues for internal and external users.
- Conduct regular quality checks on service outputs to maintain high standards.
- Assist in the preparation of daily operational reports.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or operations is preferred.
- Must be available to work rotating night shifts (e.g., 10 PM - 6 AM).
- Strong written and verbal communication skills.
- Proficiency with basic computer applications and office software.
- Ability to work independently with minimal supervision.