Job Description
Join our dynamic team at Urban Nightlife Services and embrace the flexibility of evening and night shifts in Boston's vibrant downtown. We're seeking dedicated professionals who thrive in after-hours environments to deliver exceptional service while maintaining work-life balance. Enjoy competitive compensation, comprehensive training, and a supportive culture that values your unique schedule needs. Perfect for students, parents, or anyone seeking flexible hours without sacrificing career growth.
Responsibilities
- Provide premium customer service during evening and overnight operations
- Monitor security protocols and ensure venue safety standards
- Coordinate with cross-functional teams for seamless shift transitions
- Manage inventory and operational equipment during assigned hours
- Document incident reports and maintain accurate shift logs
- Assist with emergency response procedures when required
- Uphold brand integrity through consistent service delivery
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Minimum 1 year experience in customer service or security roles
- Availability to work flexible evening/night schedules (4-6 hour shifts)
- Strong conflict resolution and de-escalation abilities
- Valid Massachusetts security guard license (or willingness to obtain)
- Proficient with basic security monitoring systems
- Exceptional situational awareness and decision-making skills