Job Description
Are you a dedicated problem-solver who thrives in the quiet hours? Apex Digital Systems is seeking a highly motivated Part-Time IT Support Specialist to join our night shift team in Columbus, OH. If you enjoy a flexible schedule and want to make a significant impact without the daily commute, this is your opportunity to shine.
We are a forward-thinking technology firm committed to operational excellence. We are looking for a tech-savvy individual who can handle critical infrastructure support during our off-peak hours.
Why Join Us?
- Competitive hourly rate ($18 - $22/hr).
- Flexible night shift schedule (10 PM - 6 AM or 11 PM - 7 AM).
- Work-life balance with no weekend or holiday rotations.
- Modern, collaborative work environment.
Responsibilities
- Provide Tier 2 technical support for hardware and software issues via remote channels and ticketing systems.
- Monitor server performance and network alerts during night operations to ensure system stability.
- Perform routine maintenance, patches, and security updates on company servers and workstations.
- Diagnose and troubleshoot network connectivity issues for remote staff members.
- Maintain accurate documentation of all technical tickets and incident reports.
- Collaborate with the day-shift team to hand off unresolved complex issues seamlessly.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology preferred.
- 1-2 years of experience in IT support, helpdesk, or technical support roles.
- Availability to work night shifts (10 PM - 6 AM) on a consistent basis.
- Strong knowledge of Windows OS, Active Directory, and basic networking concepts.
- Excellent written and verbal communication skills.
- Ability to work independently with minimal supervision.