Job Description
Are you a night owl looking for a flexible opportunity in the heart of Texas? Apex Support Services is currently seeking dedicated individuals to join our team as Night Shift Customer Service Representatives.
Based in San Antonio, TX, we pride ourselves on providing top-tier support to our clients. Whether you are a student looking to earn extra income or a professional seeking a second shift, we welcome your application.
Why Join Us?
- Competitive hourly pay ranging from $16.00 to $20.00.
- Flexible scheduling that accommodates your lifestyle.
- Opportunities for career growth within the company.
Join a team that values your time and offers a supportive environment for remote work.
Responsibilities
- Respond to customer inquiries via phone, email, and chat during night hours.
- Resolve complex issues with patience and accuracy.
- Maintain a high level of customer satisfaction and retention.
- Document interactions and update customer records in the CRM system.
- Collaborate with the day-shift team to ensure seamless service continuity.
Qualifications
- High School Diploma or GED required.
- Basic computer skills and proficiency with MS Office applications.
- Strong written and verbal communication skills.
- Ability to work independently in a remote or hybrid environment.
- Must be available to work night shifts (e.g., 10:00 PM - 6:00 AM).