Job Description
Are you a night owl looking for a flexible, well-paying job? Apex Logistics & Services is seeking dedicated individuals to join our team as Night Shift Customer Service Representatives. Enjoy the peace of mind of a steady paycheck with the freedom of part-time hours. We offer a supportive environment where your contributions matter, and we value our team members who help keep our operations running smoothly 24/7.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00).
- No weekends required.
- Health benefits available for full-time equivalent hours.
- Positive and collaborative team culture.
Responsibilities
- Manage high-volume customer inquiries via phone and email during evening shifts.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain detailed and up-to-date records of all customer interactions.
- Resolve customer complaints and issues with patience and professionalism.
- Collaborate with the day-shift operations team to ensure seamless workflow transitions.
- Adhere to all company policies, safety protocols, and quality standards.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or a call center environment is preferred but not required.
- Ability to work independently and manage time effectively during night hours.
- Strong verbal and written communication skills.
- Reliable transportation (shifts may run late).