Job Description
Join our award-winning downtown Denver hotel as a Night Auditor and become the guardian of our guests' comfort during the quietest hours. We're seeking a detail-oriented professional to manage front desk operations overnight while ensuring exceptional service. This role offers flexible evening schedules perfect for students, moonlighters, or those seeking work-life balance. Enjoy competitive pay, complimentary parking, and a supportive team environment in Denver's vibrant LoDo district.
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Check in/out guests using PMS software with precision
- Handle guest inquiries and resolve issues promptly
- Perform daily reconciliation of cash/credit transactions
- Monitor security systems and respond to alarms
- Prepare shift reports for management handover
- Maintain accurate guest records and reservation updates
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality/customer service experience
- Proficiency with hotel management systems (e.g., Opera, Micros)
- Strong attention to detail and numerical accuracy
- Exceptional problem-solving and communication skills
- Ability to work independently with minimal supervision
- Valid Colorado driver's license (if required for errands)
- Flexible availability to cover weekends and holidays