Job Description
Join Multnomah County Library's award-winning team as a Library Assistant! We're offering a competitive salary plus a $5,000 sign-on bonus for qualified candidates who start before December 31, 2023. As a vital member of our community-focused library, you'll empower patrons through innovative services while working in Portland's vibrant cultural hub.
Our Library Assistives are the heart of our branch operations, delivering exceptional customer service and supporting our mission of 'Everyone a Reader, Everyone a Learner.' Enjoy comprehensive benefits including health insurance, retirement plans, and professional development opportunities.
Responsibilities
- Provide exceptional customer service at service desks, assisting patrons with circulation, reference questions, and technology support
- Develop and implement engaging youth and adult programming aligned with community needs
- Manage collection development tasks including weeding, cataloging, and display creation
- Maintain accurate records using ILS systems and generate statistical reports
- Collaborate with team members to support branch initiatives and outreach programs
- Train and supervise volunteers and student workers
- Contribute to digital literacy initiatives through tech help sessions
Qualifications
- Associate's degree or equivalent experience in library science, education, or related field
- Minimum 2 years customer service experience in a public-facing role
- Proficiency with integrated library systems (ILS) and Microsoft Office Suite
- Ability to work flexible hours including evenings and weekends
- Strong organizational skills with attention to detail
- Experience developing and presenting programs for diverse age groups
- Valid Oregon driver's license and reliable transportation