Job Description
Are you passionate about literacy and community connection? We are urgently seeking a dedicated Library Assistant to join the vibrant team at the Wichita Public Library. In this role, you will be the face of our library, assisting patrons with their information needs and ensuring our vast collection is organized and accessible. We are looking for someone detail-oriented, tech-savvy, and eager to make a difference in the lives of Wichita residents.
As a key member of our staff, you will play a crucial role in maintaining the efficiency of our services and fostering a welcoming environment for all visitors.
As a key member of our staff, you will play a crucial role in maintaining the efficiency of our services and fostering a welcoming environment for all visitors.
Responsibilities
- Shelving and organizing library materials according to the Dewey Decimal System and Library of Congress classifications.
- Assisting patrons at the circulation desk with check-in, check-out, account management, and library card registrations.
- Providing exceptional customer service and guidance to visitors of all ages, including children and seniors.
- Assisting with the maintenance of the library's digital databases, public computers, and AV equipment.
- Organizing and preparing new inventory for display and processing inter-library loan requests.
- Responding to inquiries via phone, email, and in-person with accuracy and patience.
- Maintaining the cleanliness and orderliness of the library stacks and public areas.
Qualifications
- High school diploma or GED is required.
- Previous experience in a library, customer service, or retail environment is highly preferred but not mandatory.
- Strong organizational skills and a keen attention to detail.
- Basic computer literacy and proficiency with Microsoft Office Suite and internet browsers.
- Ability to stand for extended periods and lift moderately heavy books and boxes (up to 25 lbs).
- Excellent communication skills and a friendly, approachable demeanor.